Effective Date: 15th Dec 2024

This Privacy Policy (“Policy”) describes how YK Retails Private Limited, operating under the
brand YatriKart, collects, uses, processes, shares, and protects the personal information you
provide when visiting our website (www.yatrikart.com) and submitting franchise inquiries.
This Policy complies with applicable laws, including the Information Technology Act, 2000
(IT Act), General Data Protection Regulations (GDPR), and Personal Data Protection
Regulations (PDPR).
By accessing or using our website, you accept this Policy. If you do not agree, please refrain
from using our services.

  1. Scope of the Policy
    This Policy applies to all individuals (“Users”) who visit, access, or use the website operated
    by YK Retails Private Limited for franchise inquiries. It governs how we collect, store, and
    use personal information provided by users.
    YK Retails Private Limited reserves the right to amend this Policy at any time. Updates will
    be published on this page, and it is your responsibility to review this Policy periodically.
  2. Information We Collect
    We collect both Personal Information and Non-Personal Information to process franchise
    inquiries and improve our website’s functionality.
    1. Personal Information
      Personal Information refers to details that can directly or indirectly identify you, including:
      • Full name
      • Email address
      • Phone number
      • City or location
    2. Non-Personal Information
      Non-Personal Information includes technical data collected automatically during your visit,
      such as:
      • IP address
      • Browser type and version
      • Device type and operating system
      • Website pages visited, duration, and timestamps
  3. How We Collect Information
    We collect your data through the following means:
    1. Direct Submission
      • Data you provide by filling out forms on our website, such as the franchise inquiry form.
      • Information shared during communications via email or phone.
    2. Passive Data Collection
      • Using cookies, web beacons, and similar technologies to collect data about your usage of our website.
      • Tracking tools that analyze user behavior on the website.
    3. Third-Party Sources
      • Information received when you interact with us through social media platform or third-party integrations.
  4. How We Use Your Information
    The information collected is used for the following purposes:
    • To process and respond to franchise inquiries.
    • To communicate information about franchise opportunities.
    • To customize and improve your experience on our website.
    • To analyze website trends and usage to optimize our content and layout.
    • To comply with legal and regulatory obligations.

      We will not use your personal information for marketing purposes without your explicit consent.
  5. Sharing of Information
    We value your privacy and only share your data under the following circumstances:
    1. Service Providers
      We may share your data with third-party vendors who assist us in managing our website or
      processing inquiries.
    2. Legal Compliance
      We may disclose information if required by law, regulation, or court order.
    3. Business Transfers
      In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
  6. Cookies and Tracking Tools
    We use cookies and similar technologies to:
    • Recognize your preferences.
    • Improve website performance and user experience.
    • Analyze traffic and user behavior.

      You can control or disable cookies through your browser settings. However, doing so may limit some website functionality.
  7. Data Retention
    We retain your personal data only for as long as necessary to fulfill the purposes outlined in
    this Policy or as required by law. Factors influencing retention periods include:
    • Legal obligations under applicable laws.
    • Statutes of limitations for legal claims.
    • Business needs for operational data.

      Once data is no longer required, it will be securely deleted or anonymized.
  8. Data Security
    YK Retails Private Limited takes reasonable and appropriate measures to protect your
    personal information against unauthorized access, loss, or misuse. These include:
    • Secure servers with encryption technologies.
    • Access controls restricting data to authorized personnel only.
    • Regular security audits and updates.

      While we strive to protect your information, no system is completely secure, and you share data at your own risk.
  9. Your Rights
    You have the following rights concerning your personal information:
    1. Right to Access: Request details of the personal data we hold about you.
    2. Right to Rectification: Request corrections to incomplete or inaccurate
      information.
    3. Right to Erasure: Request the deletion of your data when no longer necessary
      for processing, subject to legal requirements.
    4. Right to Restrict Processing: Limit the processing of your data under certain
      conditions.
    5. Right to Data Portability: Request transfer of your data to another service
      provider in a structured format.
    6. Right to Object: Object to the processing of your data for direct marketing or
      other purposes.
    7. Right to Withdraw Consent: Withdraw consent for data processing at any
      time.
      To exercise these rights, please contact us at [Insert Contact Information].
  10. Children’s Privacy
    Our website is not intended for individuals under the age of 18. We do not knowingly collect
    data from minors. If we become aware of such data, we will delete it immediately.
  11. Third-Party Links
    Our website may contain links to third-party websites. YK Retails Private Limited is not
    responsible for the privacy practices or content of these external sites. Please review their
    privacy policies before sharing any information.
  12. Grievance Officer
    If you have concerns or complaints about how your personal data is handled, please contact
    our Grievance Officer:
    • Name: Khushboo Shirivastava
    • Email: contact@yartikart.com
    • Phone: +91 93299 22691
    • Address: MR3, Mahalakshmi Nagar, House No. 610, Indore, Madhya Pradesh – 452010, India (IN)
  13. Updates to the Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or
    applicable laws. Any updates will be posted on this page, and the “Effective Date” will be
    updated accordingly.
  14. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from this Policy will
be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh.
Thank you for trusting YK Retails Private Limited. We are committed to protecting your
privacy and ensuring transparency in how your data is used. If you have any questions or
concerns, please reach out to us at contact@yatrikart.com.