Effective Date: 15th Dec 2024

This Privacy Policy (“Policy”) describes how YK Retails Private Limited, operating under the brand YatriKart, collects, uses, processes, shares, and protects the personal information you provide when visiting our website (www.yatrikart.com) and submitting franchise inquiries. This Policy complies with applicable laws, including the Information Technology Act, 2000 (IT Act), General Data Protection Regulations (GDPR), and Personal Data Protection Regulations (PDPR). By accessing or using our website, you accept this Policy. If you do not agree, please refrain from using our services.

1. Scope of the Policy This Policy applies to all individuals (“Users”) who visit, access, or use the website operated by YK Retails Private Limited for franchise inquiries. It governs how we collect, store, and use personal information provided by users. YK Retails Private Limited reserves the right to amend this Policy at any time. Updates will be published on this page, and it is your responsibility to review this Policy periodically.
2. Information We Collect We collect both Personal Information and Non-Personal Information to process franchise inquiries and improve our website’s functionality.
   1. Personal Information Personal Information refers to details that can directly or indirectly identify you, including:
      • Full name
      • Email address
      • Phone number
      • City or location
   2. Non-Personal Information Non-Personal Information includes technical data collected automatically during your visit, such as:
      • IP address
      • Browser type and version
      • Device type and operating system
      • Website pages visited, duration, and timestamps
3. How We Collect Information We collect your data through the following means:
   1. Direct Submission
      • Data you provide by filling out forms on our website, such as the franchise inquiry form.
      • Information shared during communications via email or phone.
   2. Passive Data Collection
      • Using cookies, web beacons, and similar technologies to collect data about your usage of our website.
      • Tracking tools that analyze user behavior on the website.
   3. Third-Party Sources
      • Information received when you interact with us through social media platform or third-party integrations.
4. How We Use Your Information The information collected is used for the following purposes:
   • To process and respond to franchise inquiries.
   • To communicate information about franchise opportunities.
   • To customize and improve your experience on our website.
   • To analyze website trends and usage to optimize our content and layout.
   • To comply with legal and regulatory obligations. We will not use your personal information for marketing purposes without your explicit consent.
5. Sharing of Information We value your privacy and only share your data under the following circumstances:
   1. Service Providers We may share your data with third-party vendors who assist us in managing our website or processing inquiries.
   2. Legal Compliance We may disclose information if required by law, regulation, or court order.
   3. Business Transfers In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
6. Cookies and Tracking Tools We use cookies and similar technologies to:
   • Recognize your preferences.
   • Improve website performance and user experience.
   • Analyze traffic and user behavior. You can control or disable cookies through your browser settings. However, doing so may limit some website functionality.
7. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Factors influencing retention periods include:
   • Legal obligations under applicable laws.
   • Statutes of limitations for legal claims.
   • Business needs for operational data. Once data is no longer required, it will be securely deleted or anonymized.
8. Data Security YK Retails Private Limited takes reasonable and appropriate measures to protect your personal information against unauthorized access, loss, or misuse. These include:
   • Secure servers with encryption technologies.
   • Access controls restricting data to authorized personnel only.
   • Regular security audits and updates. While we strive to protect your information, no system is completely secure, and you share data at your own risk.
9. Your Rights You have the following rights concerning your personal information:
   1. Right to Access: Request details of the personal data we hold about you.
   2. Right to Rectification: Request corrections to incomplete or inaccurate information.
   3. Right to Erasure: Request the deletion of your data when no longer necessary for processing, subject to legal requirements.
   4. Right to Restrict Processing: Limit the processing of your data under certain conditions.
   5. Right to Data Portability: Request transfer of your data to another service provider in a structured format.
   6. Right to Object: Object to the processing of your data for direct marketing or other purposes.
   7. Right to Withdraw Consent: Withdraw consent for data processing at any time. To exercise these rights, please contact us at [Insert Contact Information].
10. Children’s Privacy Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.
11. Third-Party Links Our website may contain links to third-party websites. YK Retails Private Limited is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.
12. Grievance Officer If you have concerns or complaints about how your personal data is handled, please contact our Grievance Officer:
    • Name: Khushboo Shirivastava
    • Email: contact@yartikart.com
    • Phone: +91 93299 22691
    • Address: MR3, Mahalakshmi Nagar, House No. 610, Indore, Madhya Pradesh – 452010, India (IN)
13. Updates to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.
14. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from this Policy will be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh. Thank you for trusting YK Retails Private Limited. We are committed to protecting your privacy and ensuring transparency in how your data is used. If you have any questions or concerns, please reach out to us at contact@yatrikart.com.